FEEDBACK POLICY
INSTITUTIONAL POLICIES


FEEDBACK POLICY



Collection of feedback from various stakeholders and its analysis is a key feature in quality management process of St. Gregorios Dental College.


OBJECTIVES

The broad objectives of the committee include,

  • To assess the expectations of all the stakeholders concerning the curriculum in relation to academic delivery
  • To evaluate deficiencies in the curriculum coverage and delivery
  • To identify gaps in curriculum and address it appropriately
  • To assess students perception of teaching methods and communication skills of faculty
  • To provide students opportunity to remark on their leaning experience
  • To identify methods for changes in curriculum to increase employ ability after program completion
  • To ensure quality curriculum delivery in line with stakeholders expectations
  • To enhance alumni interaction with the institution

Feedback Collection Procedure

Sl no.

Feedback type

Frequency per year

Indicators

1

Student feedback on curriculum

Once

Design and review of course and curriculum

2

Faculty feedback 

Once

Design and review of course

3

Alumni feedback

Once

Design and review of course

4

Academic Peer feedback

Twice in year

Design and review of course

5

Employer feedback

Round the year

Design and review of course

6

Student feedback on faculty

Once

Academic delivery, teaching leaning methods and communication skills of faculty

7

Student feedback on office staff

Once

Approach ability, information updates, work completion

8

Faculty feedback on office staff

Once

Approach ability, information updates, work completion

9

Student feedback on chair side assistants

Once 

Approach ability, equipment and material handling, Sterilization protocols

10

Faculty feedback on chair side assistants

Once

Approach ability, equipment and material handling, Sterilization protocols

11

Patient feedback

Round the year

Consultation/treatment delivery, approach ability of staff and students and grievance 

 

Feedback Analysis and Action Taken Report
Feedback analysis is performed by the feedback committee and feedback report related to curriculum is forwarded to Academic monitoring cell and general feedback reports are forwarded to IQAC for further action. An action taken report is maintained by the feedback committee.